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Your lifeline in expat family life

We start
where relocation
ends.

Brave enough to move, human enough to need help. You'll receive a personal, dedicated coordinator to match your family's needs with a dedicated, certified helper. Not just someone who is available, but the right person.

01
Your Family Coordinator

One dedicated coordinator, handling matching, planning, and reachable 24/7 whenever something isn't right.

02
A matched helper

Certified and experienced. Always the same face, matched to your situation and needs, not simply to who's available.

03
Matrescence

Access to coaching on matrescence, identity and life abroad. Included in every package.

"A familiar face, every week, for the small chores, the hard days, and everything in between."

What we do

Not a hotline.
A human.

Whether you need an extra pair of hands, a friendly ear to talk to, or simply some company, we're there for you. From doing the dishes and changing diapers to caring for your other children while you bond with your newborn, or making time for the things you love, no task is too great or too small. We're here to help.

Flexible assistance in your home: mornings, afternoons, evenings and nights.

01
For families

A new country,
a new baby —
but still feeling alone.

We'll be your lifeline during this chaotic time, because the fourth trimester is already hard enough, especially when you're missing your extended family around you.

Discover more
02
For employers

No distractions at work,
smooth sailing at home.

The biggest retention risk isn't the move, it's what comes after having a new child.

Discover more
"

Brave enough to move.
Human enough to need help.

Family First
For expat families

Feeling overwhelmed?
You're not alone.

Just want a few hours to yourself? Need an extra pair of hands? We will take care of things, so you get to enjoy your family first.

Book a free intro call

All prices include 21% VAT

Feeling overwhelmed and don't know where to start?
Need an extra pair of hands around the house?
Just had a baby with no family nearby?
Just want a few hours to yourself?
Struggling to navigate a new city and culture?
Missing your support network back home?
New Baby package

An extra pair of hands, from day one.

An extension of your maternity care, focused on the postpartum period, with special care for mother, baby, and any other little ones.

Because those first weeks with a newborn are precious and demanding in equal measure, we're there to carry what we can, so you can focus on bonding, healing, and finding a way in your new situation.

Warm, reliable, caring hands, for the moments that matter.

Two ways to start

Choose the support that fits.

All prices include 21% VAT. Minimum commitment is 3 months; after that, support continues month-to-month and can be cancelled anytime with 1 month's notice.

Extension to maternity care · One-time
New Baby

Focused on the postpartum period, with special care for mother, baby and other children. 60 hours to use over 2 months.

€ 3.120
incl. VAT · one-time total
  • 60 hours of support, divided over 2 months as needed
  • Intake before birth, so your Family Coordinator gets to know your family
  • Postpartum focus for mother, baby and siblings
  • Personally matched, certified helper from day one
  • Access to matrescence guidance
Book a free intro call
Ongoing support · 3, 6 or 12 months
Overwhelmed Family

Monthly support, with the hours that fit your family. Scale up as your needs change.

from € 558
/ month incl. VAT
  • Choose 20, 40, 80 or 120 hours per month
  • Custom packages available (e.g. 32 or 60 hrs)
  • Always the same certified helper and coordinator
  • Loving care for all your children
  • Discount at 6 months (−4.17%) and 12 months (−8.33%)
Book a free intro call
Overwhelmed Family — full pricing

All prices incl. 21% VAT · Minimum 3 months · Custom packages on request

PackageHours / monthMonthly6 months (−4.17%)12 months (−8.33%)
Essential20 hrs / month€ 558€ 535 / mo · save € 138€ 512 / mo · save € 552
Plus40 hrs / month€ 1.051€ 1.007 / mo · save € 264€ 963 / mo · save € 1.051
Complete80 hrs / month€ 3.781€ 3.623 / mo · save € 948€ 3.466 / mo · save € 3.781
Extended120 hrs / month€ 5.461€ 5.233 / mo · save € 1.368€ 5.006 / mo · save € 5.461
Custom packages (e.g. 32 or 60 hrs / month) available, contact us for a tailored quote.
"

We will take care of things, so you get to enjoy your family first.

Family First
For employers & HR

They're here.
But are they really?

When an expat family is expecting a child, sudden changes can make them feel unsettled. We ensure the entire family is prepared and supported, so your employee can focus on their work while we take care of everything else.

Get in touch
The reality

You invested in the relocation and brought your employee to the Netherlands. But somewhere along the way, their partner, who followed to support the move, is starting to feel the absence of a home base, and loneliness quietly sets in… and so starts the distraction at work.

Without familiar faces nearby, the days grow quiet and heavy, and that isolation follows the whole family home. Then a child arrives, or someone falls ill, and they realise they can no longer lean on the support of extended family, exactly when they need it most. That weight travels to work, focus slips, and eventually the whole family reconsiders staying.

The relocation and settling-in package is completed. But who is there for them after this period, when help is needed?

When one partner wants to leave, the whole family follows.

The retention risk you don't see coming
The business case

When families thrive,
employees stay.

More info
Retention

Losing a senior expat costs far more than investing in support from Family First. Keep your talent invested and present.

01
No distractions at work

No calls about daycare waitlists during meetings. Their home base is covered.

02
One caseworker

HR gets one caseworker as their single point of contact, and one invoice per household per month.

03
The missing piece

The relocation and settling-in packages are completed. We are here for all the moments after.

04
Packages for employers

Support that keeps them here.

Two packages, built around your employee's family. Invoiced to your organisation excluding VAT, which you can reclaim, with one invoice per household, per month.

Postpartum support · One-time
New Baby

A complete postpartum support package for an employee welcoming a new child — 60 hours of hands-on care over 2 months.

€ 2.579
excl. VAT · one-time
  • Dedicated Family Case Worker as HR's single point of contact
  • Pre-birth intake, so we get to know the family before day one
  • Carefully matched, certified and experienced helper
  • 60 hours of in-home support across the first 2 months
  • Practical help: cooking, cleaning, errands and childcare
  • Loving care for older siblings while parents bond with the baby
  • Access to matrescence guidance for the parent
  • Flexible scheduling across mornings, afternoons, evenings and nights
  • One clear invoice, fully VAT-reclaimable
Get in touch
Ongoing · 3, 6 or 12 months
Overwhelmed Family

Continuous, scalable family support that keeps your relocated employee focused, settled and here to stay.

from € 461
/ month excl. VAT
  • Dedicated Family Case Worker — HR's single point of contact
  • Choose 20, 40, 80 or 120 hours per month, scale anytime
  • Custom packages available (e.g. 32 or 60 hrs / month)
  • Always the same certified helper and caseworker
  • Practical, emotional and social support in one
  • Loving care for all children in the household
  • Access to matrescence, identity and life-abroad coaching
  • Reachable 24/7 — a real safety net, not a hotline
  • Guaranteed continuity, and if a match isn't right, we solve it
  • One monthly invoice per household, fully VAT-reclaimable
Get in touch
Relocation partner? We work alongside relocation agencies, not instead of them. We start where you end. Let's build a referral structure together.
Who we work with

Built on trusted relationships.

Relocation agencies

Extend your service beyond the move. Offer families ongoing, human support once the boxes are unpacked.

Employers & HR

Protect your investment in relocated talent by making sure their families feel settled and supported.

Family organisations

Midwives, maternity care, international schools and expat networks, partners who share our care for families.

Our partners

In good company.

We're proud to collaborate with organisations who share our commitment to help families feel well supported abroad.

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Keep your talent and their family.

Let's talk about how Family First can support your relocated employees and the people who matter most to them.

Get in touch
Our story

For the moments that ask more
than you can carry alone.

Family First was born from a simple truth: life changes fastest exactly when a family has the least support around them. A new baby arrives. Someone falls ill. A move upends everything. And suddenly the network of friends and family that once carried the load simply isn't there.

We built Family First for the moments that ask more of a family than they can carry alone. Not just any help, but someone who truly understands what a family is going through, and who can adapt to exactly what they need, whether that's a new baby, an illness, a move, or simply a season that has become too heavy.

This is for families who want quality: not a stranger who fills a gap, but a familiar, trusted face who knows what they're doing and becomes part of the rhythm of the home. Practical help, a listening ear, and a steady hand through whatever life brings.

"When the people you'd normally lean on aren't there, we are. That's what Family First means."

"She doesn't need another app. She needs a friend who shows up."

Ivana, Founder · Family First
The team

The people behind the promise

Ivana
Founder

Founder of Even voor Mama's and Her Venture. Built Family First to bring premium matched family support to the expat community in the Netherlands.

Lana
Network & Expat Expert · Amsterdam

Amsterdam-based expat network specialist. Lana knows the community, the city, and exactly what families need when they first arrive.

Elisah
Family Coordinator

The steady hand behind every match. Elisah makes sure each family is paired with the right helper, holds the relationship, and ensures our promise is kept.

Get in touch

Let's talk about your family.

Book a free 30-minute intro call. No pressure, no commitment, just a conversation about what you need and how we can help.

Website
www.family-first.nl
Email
info@family-first.nl
Phone / WhatsApp
0612345678
Location
Amsterdam & surrounding areas
Book an intro call

Pick a time that suits you

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